Thameside Masonry combines expert craftsmanship with attentive customer service to provide masonry contracting to residential, private, and commercial, public works, and historical restoration projects. Thameside Masonry is steadfast in delivering a final product that surpasses the expectations of its clients and has built a collaborative process to ensure that the project's quality, scope, and vision are met. Every project with the company is customized by using the following method:

Initial Consultation

Thameside meets with its client at the beginning of the project to determine the client's needs. This initial consultation is a thorough, comprehensive review of the project's scope, details and schedule. This consultation is also an opportunity for the client to address any concerns, ask specific questions and to build a rapport with the Thameside team. Thameside Masonry is devoted to establishing a collaborative approach from the very beginning of every project.

Estimating

After reviewing the project description and consulting with its client, Thameside Masonry provides an estimate of the project based on the scope of the work. It is the company's policy to provide the best quality materials and workmanship within a reasonable budget. Thameside will also lay out the payment schedule and billing process which will be determined by the cost, size and length of the project. It is Thameside Masonry's policy to maintain honest and open lines of communication along every step of the way.

Status Meetings

Once the project begins, the needs of the project determine the frequency of status meetings. It is Thameside Masonry's priority to keep its clients abreast with project developments during the entire process of construction. The company firmly believes that steady communication is the best way to ensure customer satisfaction.

Thameside Masonry is staunch in its obligation to provide a safe working environment for every person involved in the project.